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POSITION TITLE:        Medical Assistant

RESPONSIBLE TO:     Practice Manager/Director of Nursing  

FLSA STATUS:            Non-Exempt

Purpose of this Position:  The Medical Assistant performs routine administrative and clinical tasks to help keep Valley Family Health Care clinics running smoothly.

QUALIFICATIONS:

1. Must be a graduate of an accredited Medical Assisting school.
2. Prefer previous experience in medical office (e.g. front office procedures, screening

procedures, vital signs, instrument set-ups, lab experience, etc.)

RESPONSIBILITIES:

1. Escort patients to room, noting vital signs, vision/hearing screening when appropriate and records the reason for visit in electronic medical record.
2. Set out appropriate instruments and prepare patients to see providers.
3. Take Encounter form to provider.
4. Assist nurse and providers as needed with interpreting, escorting, ear irrigations, etc., or with procedures as trained and within scope of practice.
5. Assist patients as needed in completing history and registration forms, reading information sheets, etc.
6. Answer telephone calls from patients, transfers any patient call questions/concerns to the appropriate nurse or provider.
7. Keep exam rooms clean and well stocked with supplies needed.
8. Clean and sterilize instruments.  Record freezer, refrigerator and incubator temperatures and reports any abnormal or out-of-range values immediately to supervisor or head nurse.
9. May file immunization cards and send notices as directed on a monthly basis.  May also follow-up on procedures (e.g. colposcopy) and send letters per protocol.
10. Perform lab tests, draws blood or obtain specimens per provider orders or by protocol.  Label all slides & containers with 2 identifiers (patient name and DOB).  Appropriately completes all request forms.

11. Maintain quality controls and proficiency testing. Keep appropriate lab logs and document services provided.

1. Maintain lab supplies inventory to meet patient needs.                 
2. Administer medications & treatments as ordered by medical provider and as allowed by clinic policy.  Perform EKG's as directed.
3. Make referral appointments as directed by medical provider.
4. File/scan Registration cards, medical/insurance cards, remittance advises and

insurance claims daily.

1. Enter charges, adjustments and payments daily, making sure that each patient is

"checked out" at the end of the day.

17. Perform other duties as assigned.

Patient Centered Care:

• Conduct preventive screenings for patients.
• Facilitate patient medication management based upon standing orders and protocols.
• Participate in data collection and health outcomes reporting related to patient centered care. 

Physical Requirements:

1. Able to lift greater than 25 lbs on a regular basis.
2. Prolonged standing, walking, stooping, bending, kneeling, stretching and lifting required.
3. Normal manual dexterity.
4. Must be able to speak clearly.
5. Correctable vision and hearing.
6. Need to have Covid vaccination or be willing to get vaccinated.  Accommodations considered for Medical and Religious reasons.