Case Manager (New Path Housing)
Part of a team providing support to residents of permanent supportive housing facility.
GENERAL RESPONSIBILITIES
Coordinates and provides needs assessments, social service referrals, crisis intervention, case management, client advocacy and related services to residents at New Path.
ESSENTIAL DUTIES
- Performs client needs assessments and develops, implements and monitors service plans for each client. Assists client to meet service plan goals and objectives.
- Coordinate Case Management efforts with Boise clinic staff.
- Participates in on site activities that approach and engage persons with the objective of developing trust while providing access to services as needed.
- Provide clients with referrals for medical and other health related services including substance abuse and specialty services in the community.
- Maintain collaborative linkages with other programs that serve similar populations. Linkages will include existing health care providers, local social services agencies, shelter providers, housing services, and other appropriate providers.
- Arrange transportation, as needed, to support patient's access to medical and behavioral health services.
- Assist patients in the completion of paperwork associated with their health care, including but not limited to: Social Security, Medicaid, Medicare, Patient Assistance Program, and external specialty programs.
- Permanently maintain participant chart and record progress pertaining to service delivery in a legible, coherent fashion, consistent with established policies.
- Complete encounter billing documentation for all work done on behalf of clients in a timely manner and consistent with standard operating procedures.
- Comply with all current TR policies, including HIPAA policies.
- Attend and participate in all staff meetings.
- Portray professionalism to clients, other TR department personnel, referral sources, and the community during daily interactions and appearances.
- Utilize training funds appropriated for educational advancement consistent with CEU policy; attend required workshops as they occur.
- Ability to work with marginalized populations.
MINIMUM QUALIFICATIONS
- Bachelor's Degree in Social Work or undergraduate degree in a related field.
- Licensed, or license-eligible, in the State of Idaho (if relevant for degree).
- Successful clearance through the Idaho Department of Health and Welfare Criminal History background check.
- Demonstrated willingness and desire to work with marginalized populations.
- Demonstrate an understanding of the problems for those patients with behavioral health issues and chemically dependent populations.
- A working knowledge of Boise area social service resources for those patients with behavioral health issues (city, county, state and federal).
- Understanding and adherence to ethical standards of the respective licensure board.
- Ability to work as a team member.
- Good verbal and written communication skills.
- Reliable and courteous.
PREFERRED QUALIFICATIONS
- Master's Degree in Social Work or related field.
- Experience working with marginalized patients
- Experience working in a medical setting.
- Experience working in a multidisciplinary setting.
- Bilingual in Spanish and English.
- Knowledge of computer and email systems, as well as EMR.
- Knowledge of community resources and Patient Assistance/Medication Assistance Programs.
- Familiarity with State of Idaho Health & Welfare Mental Health system.
Terry Reilly Health Services is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected Veteran status.