Healthy Equity

  • 1.  Interpretation Services Question

    Posted 03-08-2023 03:45 PM

    Hi everyone, 

    We got a question in the Cube and I wanted to post it here to see if any of you have information and advice. Thanks! 

    I am curious to what extent your clinics go to provide certain interpretation services for patients. We currently offer a language line providing language interpretation; but what about sign language? Do you pay for on-site ASL interpreter? If so, do you help cover the cost of this service and to what extent or does the patient cover the cost? Does the patient bring an interpreter with them? I guess either way, who pays for this? Any information or insight you are willing to provide would be appreciated.



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    Nicole Davis
    Manager of Health Equity Programs
    Idaho Community Health Center Association
    ndavis@idahochc.org
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  • 2.  RE: Interpretation Services Question

    Posted 03-08-2023 05:07 PM
    AMN Healthcare is our language service and utilizes iPads and has instant translation via video chat with certified translators, they have ASL as an option.  This is a service we pay for monthly.

    Aimee Zimmer, MBA-HCM
    Chief Operating Officer
    Grand Peaks Medical and Dental


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